> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adloft.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> Get help from the AdLoft team.

We read every message. Here's how to reach us.

## In-app help & feedback

The fastest way to get help is from inside AdLoft. Go to **Help** (`/dashboard/help`) and click **Help & feedback** (or **Suggest a feature**). Choose a topic, write your message, and send — AdLoft automatically attaches your account email and current page so we have context.

Topics:

* **Help & support** — something broken, blocked, or unclear.
* **Feedback** — what's working or frustrating.
* **Feature idea** — something you wish the product did.

<Tip>
  To help us resolve issues fast, include: what you were trying to do versus what happened, your workspace/brand name, and any screenshots or campaign names.
</Tip>

## Email

For account deletion, legal requests, or if the in-app form fails, email us directly:

<Card title="support@adloft.ai" icon="envelope" href="mailto:support@adloft.ai">
  Reach the AdLoft team by email.
</Card>

## Priority support

**Ultra** plans include priority support routing. See [Plans](/billing/plans).

## Helpful starting points

<CardGroup cols={3}>
  <Card title="Meta connection & sync" icon="meta" href="/troubleshooting/meta-connection">
    Fix connection and sync problems.
  </Card>

  <Card title="Campaign builder" icon="rocket" href="/campaigns/overview">
    Build and publish campaigns.
  </Card>

  <Card title="Billing & seats" icon="credit-card" href="/billing/subscription">
    Manage your subscription.
  </Card>
</CardGroup>